Dental Receptionist

Location: Marjory Lees, 283 Ashton Road, OL8 1NN

Commutable in 30mins or less from Manchester Town Centre

Full-time – Monday-Friday 08:15-17:00

• £10.42 per hour
• Retail discounts and deals through our easy-to-use Best Place for Perks app
• £50 birthday bonus
• Comprehensive training (including online and in person courses)
• Refer a friend scheme
• Free road-side parking and excellent public transport links locally
   

Our ‘Best Place to Work’ ethos provides a supportive environment for all staff; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice.

Our Receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

• Answering queries ensuring an exceptional patient journey both in person and over the phone
• Booking and rearranging appointments in the most efficient manner using a diary-management system
• Completing relevant forms for NHS and private schemes within a specified timescale
• Taking payments and chasing outstanding patient debt
• Liaising with dental laboratories, supply companies and other organisations

Key skills and experience:

• Excellent customer service, communication and interpersonal skills, ideally gained in a front of house customer facing role essential admin experience
• Strong attention to detail
• High level of organisation
• An excellent team player
• Positive nature - able to adapt and take on change easily
• Responsible and reliable with a strong work ethic
• Able to use IT and computer-based systems
• Willingness to learn and develop your skills
• Be educated to GCSE level (or equivalent) in Maths and English (desirable)
• Prior experience in a dental/medical background (desirable)

If you like the sound of working with Dental Partners, don’t hesitate, click “Apply” now or call the Dental Partners recruitment team on 0121 725 2576.